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Frequently Asked Questions
Quick answers to the questions we hear most. Don't see yours?
Call 571-786-1444
or
email us
.
Booking & Payment
Do I need a credit card to rent?
How much is the security deposit?
When is my card charged?
Can I book without an account?
What is your cancellation policy?
Driver Requirements
How old do I have to be to rent?
What do I need to bring at pickup?
Can someone else drive the car?
Insurance & Protection
Do I need to buy insurance from you?
What does the Roadside Assistance add-on cover?
During the Rental
Is there a mileage limit?
What if I return the vehicle late?
Can I extend my rental?
What if the car breaks down?
Can I take the car out of Virginia?
Return & Fees
What's the fuel policy?
What happens if I get a parking ticket or toll during my rental?
Can I smoke or bring a pet in the vehicle?
How long until my deposit is released?
Location & Pickup
Where are you located?
What are your hours?
Do you offer after-hours pickup or return?
Can you deliver the vehicle to me?
Do you rent to rideshare drivers (Uber, Lyft)?
Still have questions?
571-786-1444
Email us
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Need help?